Customer Care Manager (m/f)

At our Stuttgart location we are looking for a: Customer Care Manager (m/f)

Experienced private jet customers say that JetApp is the most powerful booking platform for private charter flights.

If you are at the top of your field and are looking for a multi-faceted career as part of a team of high-caliber experts and enjoy top level networking, then you have come to the right place at the right time.

Your role:

• As the point of first contact with our customers, your task is to ensure their satisfaction at all times, including after the sale.
• You will offer our customers expert advice on all JetApp service offerings.
• You will create sales offers, process orders, and manage customer data (correspondence, accounts, documents, etc.).
• You will deal with individual customer requests and provide quick and efficient solutions.
• You will communicate with other departments in order to optimize the customer experience at JetApp.

Your profile:

• You have completed your training as commercial aviation clerk or commercial service clerk for aviation or alternatively your training as travel agent
• Ideally, you have 2 years of experience in a customer service environment or with a travel agency/airline
• You have a positive demeanor and excellent interpersonal skills
• You have very good written and verbal skills in English and German
• You know your way around computers and have experience working with MS Office products

What we offer:

• An exciting startup work environment with numerous growth and development opportunities
• State-of-the-art workplace equipment to give you the ideal foundation for your everyday work
• Competitive remuneration with the opportunity to rise through the ranks quickly
• Free coffee, tea, mineral water and fruit
• A positive company culture that allows everyone to grow and develop
• A workplace in the heart of Stuttgart, directly on Marktplatz Square with plenty of culinary offers

Sounds good? Then we want to hear from you! Please email your application to career@jetapp.com.